Commitments & Assets

Capabilities & Infrastructure

The Portuguese culture has modesty at its core. So, when customers tour Bi-silque’s facilities, talk to our people, see the investment and understand our capabilities, they are genuinely amazed. The small family owned manufacturing business they knew from years ago, is now a global leader in visual communication product development, manufacturing, marketing, sales and logistics.

Vertical Integration
By investing in vertical integration, Bi-silque is able to reduce costs across various parts of production, ensure tighter quality control, and create better flow of information throughout the supply chain. The end result is value creation and cost management by better controlling its operations. Some investment examples include:

• Pallet Manufacturing, Kiln Drying and Wood Milling
• Steel Sub-component Manufacturing
• Cardboard Die-cutting and Printing
• Paper Converting
• Melamine Board Coating
• Software Development
• Global Warehousing and Distribution

Taking ownership of the supply chain provides added flexibility for our customers and the organization, which is important both in times of growth and in times of challenging market conditions.
Automation in Production
Better quality, increased production, consistent efficiency and improved safety are just a few benefits of production automation. That is why over the last 10 years, Bi-silque has invested xx% of its turnover in new production technology and operator training. Some recent automation investments include:

• Laser cutting and welding of steel sub-components
• Assembly of paper easel pads
• Coating of dry-erase surfaces and components
• Assembly and packaging of wallboards and easels
• Extrusion and lamination of honeycomb dry-erase boards
• Assembly of interactive whiteboard

From conveyor systems, highly specialized computerised manufacturing processes, pick-and-place systems, as well as robotics, to probe and sensor-based systems for inspection, Bi-silque is a model world class manufacturing partner.
Quality Control and Continuous Improvement
Anyone working in a Bi-silque factory today will tell you how important quality control and continuous improvement are to our bottom line and sustainability. They directly impact the amount of waste and rework a company experiences - increasing costs and negatively impacting our environment. It is every employee’s responsibility, but requires oversight and process to be effective.

To this end, Bi-silque employs two leader, one for Quality Control and the other for Continuous Improvement, and operates under the guidelines of ISO 9001 2008. ISO 9001 addresses requirements for quality management systems and includes seven management principles upon which the family of standards is based.

Principle 1 
Customer focus: Organizations depend on their customers and therefore should understand current and future customer needs, should meet customer requirements and strive to exceed customer expectations.

Principle 2
Leadership: Leaders establish unity of purpose and direction of the organization. They should create and maintain the internal environment in which people can become fully involved in achieving the organization's objectives.

Principle 3
Engagement of people: People at all levels are the essence of an organization and their full involvement enables their abilities to be used for the organization's benefit.

Principle 4
Process approach: A desired result is achieved more efficiently when activities and related resources are managed as a process.

Principle 5
Improvement: Improvement of the organization's overall performance should be a permanent objective of the organization.

Principle 6
Evidence-based decision making: Effective decisions are based on the analysis of data and information.

Principle 7
Relationship management: An organization and its external providers (suppliers, contractors, service providers) are interdependent and a mutually beneficial relationship enhances the ability of both to create value.

By leveraging the benefits available through quality control and continuous improvement, Bi-silque betters the company, our customers and industry at large.
Logistical Flexibility
Business models are changing faster than ever before. Asset light supply chains are increasing in numbers as technology and social pressures necessitate new operating requirements. 

At Bi-silque, we understand the multi-channel supply chain challenges our customers face on a daily basis, so we have constructed a solution that enables them to quickly evolve in response to these new business demands.

Either simultaneously, or transitioning with the ebb and flow of business needs, our customers have access to four categories of Logistical solutions.

Direct Sourcing: Purchasing product directly from our manufacturing facility EX works to ensure the lowest transactional purchase cost.

FOB Local Warehouse: Drawing bulk product from our inventory locations located in our key market areas to achieve a balance of cost and convenience.

Quick Ship: Ordering in single units from our inventory locations to eliminate inventory while maintaining full logistics control.

Wholesale Partners: Sourcing product from one of our many partners to simplify procurement processes and benefit from demand aggregation economies.

No matter what your requirements are, and how frequently they change, Bi-silque has the right logistical option to manage logistical costs, maintain operational efficiencies and provide a backup to your primary solution.